There was an excessive wait as I went from station to station for medical review. The surroundings were very pleasant, but it took over 3 hours to complete my visit. Other Ophthalmology locations seemed to use the hand-off plan. i.e. As you finish one station, that person would walk you to the person at the next station where that person would begin their evaluation. I understand that the physician time may vary.
Right from the walk-in, the Staff was warm and friendly with smiles and small talk. Check-in was a snap.The Office is clean and filled with new equipment and well staffed. Each staff person was friendly and caring. Dr. Smith, with whom was my appointment was very professional and expressed concern for what I was concerned about on my visit,, listened and address each one. Spoke concerning prolonging my vision long term with proper assessments and treatments.I qas highly satisfied with the service from start to finish.Looking forward tp a long term relationship, I felt like a Person not a Patient. I highly recommend them..
Dr. risk immediately figured out what was irritating my eye after two years of being told, I had dry eyes. Also a shout out to nurse Diamond , who took very good care of me and made me comfortable and at ease I was very nervous.
