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Medical Records Release

Online Patient Request Tool

Release of Health Information

Raleigh Ophthalmology has partnered with Sharecare to fulfill your requests for records. Raleigh Ophthalmology is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices. If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID. Submit A Request For Medical Records


Request Submission for Third-Party Requesters

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization. Submit A Request for Medical Records


Records Release FAQ

When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com

How do I pay for my records?

Go to: https://payonline.hds.sharecare.com/

How do I contact Customer Service?

You may call: 858-244-1811 Or Contact Support for live chat: https://hds.sharecare.com/contact-us/